UOPX MHA543 Tackling Talent War in Health Sector Research

UOPX MHA543 Tackling Talent War in Health Sector Research

UOPX MHA543 Tackling Talent War in Health Sector Research

1. Imagine that you manage a department in a health care organization of your choosing. The organization recently merged with another, layoffs occurred, and departments are now being consolidated. Your department now has employees whose ages span four generations, three different cultural groups are represented, and conflict is brewing between them. The conflict is affecting performance, shift scheduling, and cooperation with other departments. Write a 700- to 1,050-word directive to address these conflicts. Do the following in your directive:

   • Assess the situation that your department is facing.
   • Create clear and reasonable expectations and goals to achieve cohesion, cooperation, and communication in your department.
   • Lay out a strategy to overcome these conflicts and improve workplace performance.
   • Explain how success will be measured based on your strategy and goals.
   • Consider using tables, matrices, or other visuals.
   • Evaluate what leadership traits you need to incorporate in order to lead your diverse department.

   Create a 10-minute, 5- to 9-slide voice-over presentation using either Microsoft® PowerPoint® or websites like Google Slides™, Adobe® Slate, or Prezi that presents your directive to the human resources manager and chief operating manager. Cite at least 3 reputable references to support your assignment (e.g., trade or industry publications, government or agency websites, scholarly works, or other sources of similar quality).Format your assignment according to APA guidelines.

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   This assignment requires 2 parts/ 2 attachments: a word document and a PowerPoint presentation.
   There are 8 parts

2. Assignment completeness.Situational AssessmentClear and Reasonable expectations (**HINT – use SMART goals)
   Strategies to overcome conflictsMeasuring Success (*HINT – be clear, concise and quantifiable)
   Leadership Style Evaluation (*HINT – Self Reflection, incorporate creativity)
   Written CommunicationInformation Utilization (*HINT – 3 or more CREDITABLE references, citations throughout)

3. For the PowerPoint – I expect something that you would submit to your boss. Complete, final, and aesthetic. Choose a background. Slides should have bullets, and should have voice-over or detailed notes. Include citations and reference lists.

Use these links for the paper & PowerPoint

Different Cultural Values and Generational Norms

Read this article from the Hospital Association and identify effective strategies that can coalesce a diverse workforce.

• Managing an intergenerational workforce: Strategies for health care transformation. (2019). American Hospital Association, n/a.

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Read these articles and determine the challenges present in a multi-generational workforce. Brainstorm creative ways to encourage understanding and cooperation:

• Gopal, S. (2014). Health care decisions by generation: How do patients differ? Rendia.com, n/a.
• Multigenerational workforce in health care. (n.d.). American Hospital Association, n/a.

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Reflect on the following questions:

• If technology can allow multi-generational patients to engage with their health care needs in innovative ways, how can technology be used to engage a multi-generational workforce?
• What are some cost-effective methods?

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Interested in additional information about leading a multi-generational workforce? Check out these resources:

• Bennett, J., Pitt, M., & Price, S. (2012). Understanding the impact of generational issues in the workplace. Facilities, 30(7), 278-288.
• Gill, P., Kamath, A., & Gill, T. S. (2012). Distraction: An assessment of smartphone usage in health care work settings. Risk Management and Healthcare Policy, (5), 105-114.
• Williams, E. (2012). Driven to distraction: How electronic media are affecting the brain and the implications for human resource development in the future. Advances in Developing Human Resources, (14)4, 626-639.

Leadership Strategies

Read the article from AARP and explain tools for recruitment and retention that can be effectively implemented to a multi-generational workforce. UOPX MHA543 Tackling Talent War in Health Sector Research

• Murphy, S. A. (2007) Leading a multigenerational workforce. AARP, n/a.

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Interested in additional information about leadership strategies? Check out these resources:

• Hendricks, J. M., & Cope, V. C. (2013). Generational diversity: what nurse managers need to know. Journal Of Advanced Nursing, 69(3), 717-725.
• Hills, L., D.A. (2010). Being part of a multi-generational medical practice team. The Journal of Medical Practice Management : MPM, 26(2), 94-8.
• McLaren, S., Woods, L., Boudioni, M., & et al. (2008). Implementing a strategy to promote lifelong learning in the primary care workforce: an evaluation of leadership roles, change management approaches… Quality In Primary Care, 16(3), 147-155.
• TED (2011). TEDTalks: Stanley McChrystal: Listen, Learn…Then Lead (15:34) [Video file], Films on Demand.