HCA 230 Week 1 The Communication Process Model

Complete the Associate Program Material: Communication Process Worksheet, located on your student website.

DQ- 1 Due Monday- Main forum

Which Steps in the Communication process do you think is most important? Why?

DQ-2 Due Wednesday-Main Forum

Technology such as personal digital assistants, MP3 players, the internet, and text messaging are changing health communication. Do you think these resources are used to communicate effectively? Why or Why Not?

Resources: cross-cultural communication searches in this week’s Electronic Reserve Readings

Select a culture other than your own and research information about that group’s perceptions of health and health care.

Write a 400- to 450-word response to the following:

• Identify the principles of cross-cultural communication.

• Explain how any cultural differences could become barriers affecting the communication process with health care providers.

Include at least two references.

Format your response consistent with APA guidelines.

Resource: “Verbal and Nonverbal Communication” video located in this week’s Electronic Reserve Readings

Write a 700- to 1,050-word paper that includes the following:

• Describe the principles of verbal and nonverbal communication.

• Explain which three principles you think are critical for effective communication.

• Include at least one personal experience with a difficult verbal or nonverbal communication.

• Explain how you could use these principles to promote communication in a health care workplace.

• Explain how technology influences the communication process.

Include at least three references.

Format your paper consistent with APA guidelines.DQ-1 Minimum Word Count-250
What is the importance of promoting collaborative communication in the health care environment? Include your thoughts on the importance of supportive and defensive communication.

DQ-2 -Minimum Word Count-250

What are the six elements of a supportive climate? Provide a real-life example of each element?

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Imagine you are the office manager for a medical practice and have recently attended a conference where you learned about active listening and its benefits. You want to share the information with your practice’s staff.

Write a 400- to 450-word memo describing the process of active listening and how it benefits the health care workplace.
Include at least two references.
Format your memo consistent with APA guidelines.