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BSN-FP4017 Communication and Conflict Resolution Paper

BSN-FP4017 Communication and Conflict Resolution Paper

BSN-FP4017 Communication and Conflict Resolution Paper

Assessment Instructions

PREPARATION

Use the Capella library and the Internet to research examples of interprofessional team charters, communication strategies and conflict resolution strategies for teams, and methods and technologies used in team communication.

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REQUIREMENTS

You have been charged with facilitating the launch of an interprofessional team that will work together on a number of challenging cases. The team members will come from several different areas within the organization. The team is expected to have its orientation meeting in two weeks and then work together collaboratively for the next six months. Your first task is to develop recommendations for a team charter that will help the group establish ground rules and decide who will lead the team. You also need to help the team with communication and collaboration strategies.

This assessment has two distinct sections: Team Charter Recommendations and Communication and Collaboration Strategies. Provide thorough and detailed recommendations and support your recommendations using examples, references, and citations from your research.

For the Team Charter Recommendations:

  • Explain methods to establish ground rules and set expectations. How might differences in personality, expectations, and experience affect team efficiency?
  • Describe conflict resolution strategies for interprofessional teams.
  • Identify effective ways to address issues of team leadership. How will the team decide who will lead them? What happens if the team leader is ineffective?

For the Communication and Collaboration Strategies:

  • Describe best practices for effective interprofessional collaboration. What types of technology can be used to support collaboration?
  • Explain the benefits and limitations of different communication strategies such as e-mail, text, voice mail, and face-to-face. When is it appropriate to use each type of communication?

This assessment should be 3–5 pages in length, not including the title page and reference page. Use at least three resources to support your recommendations, and follow APA guidelines for style and format.

ADDITIONAL REQUIREMENTS

  • Include a title page and reference page.
  • Reference at least three current scholarly or professional resources.
  • Use APA format.
  • Use Times New Roman font, 12 point.
  • Double space.

SUGGESTED RESOURCES

Library Resources

The following e-books or articles from the Capella University Library are linked directly in this course:

Course Library Guide

A Capella University library guide has been created specifically for your use in this course. You are encouraged to refer to the resources in the BSN-FP4017 – Collaborative Group Process for Nursing Professionals library guide to help direct your research.

Bookstore Resources

The resources listed below are relevant to the topics and assessments in this course and are not required. These resources are available from the Capella University Bookstore. When searching the bookstore, be sure to look for the Course ID with the specific –FP (FlexPath) course designation.

  • Levi, D. (2017). Group dynamics for teams (5th ed.). Thousand Oaks, CA: Sage.
    • Chapters 5, 6, 7, and 8.