DDHA 8900 Benchmarking Essay Assignment

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Health care administration leaders face many challenges in ensuring that their health services organizations comply with standards set forth for practice. Further, they must also ensure that relative to their competitors, standards for quality, cost, and patient satisfaction remain consistent. Certain levels of benchmarking, whether internal (across units in an organization), competitive (against rivals), industrial (across the industry), and functional (against recognized leaders), help health care administration leaders establish workflows for top performance.

For this Discussion, review the resources for this week regarding benchmarking. Then, think about your health services organization, or an organization with which you are familiar, and reflect on how this organization may use benchmarking for health care quality.

Post a description of how your organization, or one with which you are familiar, may use benchmarks for effective health care delivery. Be specific and provide examples with fictitious data of some of the organization’s benchmarks. Categorize the benchmarks based on the taxonomy explored this week. Is the organization you selected benchmarking the right measures? Why, or why not?

some resources

Ross, T. K. (2014). Health care quality management: Tools and applications. San Francisco, CA: Jossey-Bass.

Chapter 14, “Benchmarking and Implementation” (pp. 511–544)

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.